We are writing this letter to recommend Russ and Melody Hurd as builders. We have known them for just over two years and met them after having had an unpleasant experience with another builder. Following our negative experience, we interviewed several new prospects including the Hurds who were recommended to us because they had built the home next door to our new property, and the owners had a good experience, trusted the Hurds, and were happy with the building experience and their new home. Following a positive interview we also inspected other examples of their work and were impressed with the quality.
My wife, Kathy, was especially happy to have Melody Hurd’s professional experience, insight, suggestions, and camaraderie to help her navigate the intricate world of fixtures, tiles, floorings, lighting, etc., the myriad world of decisions that must be dealt with in planning a new home from scratch. We both felt the Hurds gave us trustworthy, friendly, and helpful advice during the building process. They also promised to do their best to see that we were happy with the resulting product, our new home, and they lived up to that promise.
During the building process, if we ever had questions, Russ and Melody were accessible and helpful in answering our inquiries as well as following up with any necessary adjustments. After moving into our new home, they were still available to help us get settled and learn the details of caring for our home. They continued to care about our experience and helped out when necessary to make any corrections, including a one year assessment and adjustments to the existing structure.
We have lived in our new home for a full year and a half and are very happy. We count the Hurds as friends and happily recommend them to you as builders. They work closely with their clients and are not satisfied until the clients are satisfied. What more can I say?