We are beyond happy with our new HURD built home. The entire team is knowledgeable and easy to work with. Mel is charming and helped us with the initial decisions. She gave us excellent advice and helped us stay within budget. Natasha held our hands during all the decision making about cabinets, flooring, etc. We appreciated that she met us at each appointment and gave wonderful support. Russ is extremely knowledgeable about all the home system requirements such as electrical, septic, heating, etc. He was able to give advice and guidance all along the way and is still helping us now that we are living here. All the subcontractors they use are top-notch. We recommend HURD builders to everyone who might be thinking of building a home. We tell everyone that the best thing about HURD builders is that they take such pride in what they do. Their main focus is building a quality home. They don’t cut corners and they make sure everything is perfect. They are so easy to work with. We felt like our home was being built by dear friends.
If you can dream it, Hurd can build it! Hurd Builders brought to life the home of our dreams. From the very start, the Hurd team was friendly and welcoming. They provided references upon request, answered our many questions with patience and helped us navigate the land acquisition and design process with skill. Always upfront about costs, they worked with us to find ways to gain savings without giving up our vision. Throughout construction, Hurd treated us as trusted partners in the process. They guided the project with expertise and gave us gentle nudges when needed to keep the project on track. We especially appreciated their efforts to reduce the financial impact wherever possible and run decisions past us when unexpected obstacles popped up. Most importantly, Hurd’s commitment to quality and integrity was evident at every turn. They stand behind the work and have assembled a roster of trades people who are the very best at their trade. Having lived in our new home now for close to 5 months, we couldn’t be more pleased with our beautiful, forever home. Our most sincere and heartfelt thanks goes to the entire Hurd team! – Christy and Jamie
After purchasing property to build our dream house, my wife and I assessed multiple home builders before selecting the Hurds. Where we were left feeling like a random number with some, or that we’d need to watch others like a hawk, we felt like we found good teammates in Russ and Mel.
Immediately, Russ made a positive impact, working with our architect to clarify and simplify some unique technical aspects of our house design. Mel and Natasha were great to work with through the lengthy process of product and finish selection.
Their site manager and subcontractors were professional, competent, and on schedule. Build quality and finish work is outstanding.
No complex project is completed without miscues and setbacks. The Hurds and their team handled these with grace and professionalism throughout.
Now having been in the house for 2 years, we couldn’t be happier with our decision to partner with the Hurds in building our dream house. We love it here and we appreciate everything they did to help make this a reality.
Best,
Steve and Arlene
We always hesitated on building a home because of the story’s we heard on how stressful it is, and the thing’s go wrong. When we finally decided to build our next home we immediately knew Russ, Mel, and Natasha were the ones that we wanted to build it. Our hesitations never became a reality because of them.
The process was easy, fun and exciting. They truly care about the quality product they put forward, and forge relationships with their clients. We cannot say enough great things about Hurd Builders and the sub contractors they use.
When the home was delivered it was actually bittersweet. We were happy to finally have our dream home, but were somewhat sad we would not be seeing Russ, Mel and Natasha any more. We are happy to call them friends and they had our trust every step of the way!
We worked with Hurd Builders to build our custom home, and then we had them back to finish our basement. We cannot say enough good things. They are reliable, honest, and clearly take pride in their work. They also get a lot of joy making their customer’s ideas a reality. Between Russ’s builder expertise, Melody’s design experience, and their employee’s and contractors’ care for the details, we’re so glad we worked with Hurd Builders.
Two of the biggest issues I hear from friends and neighbors who built their own homes are outrageous cost overages and repeated problems. Hurd’s pricing is realistic. Baring unavoidable, unexpected expenses, you will be able to complete your project within a reasonable margin. We made selections for our house without compromising on design or quality. We ended up having a small overage that we thought was quite predictable and reasonable.
As for problems, there will always be a couple surprises. And surprises are far different than the nightmares you hear of that result from the poor planning and communication other builders are known for. One of the great things about Hurd Builders is that they mitigate the stress the customer experiences by handling most issues. If that can’t be done, expect a patient, clear explanation. They’ll follow that explanation by collaborating with you to resolve the issue. Their integrity was never more obvious than when we had a handful of conversations about unavoidable problems.
As if that all isn’t enough, when they found out our previous home was selling, they tightened the schedule of the remaining work. They worked very quickly the last few weeks to get us into our home in time. We were incredibly grateful for them taking care of our family in this deeply personal way.
Want to build your home with people who you will enjoy working with, who you will remain fond of when you’re done? Choose Russ and Melody Hurd.
Hurd Builders turned the vision of our dream home into a reality. From the moment we met with Russ and Mel Hurd, we knew they were the builders for us. They were there guiding us every step of the way including the planning process, site work, permitting and selections. They managed the project beautifully and delivered our gorgeous home on time and on budget. Not only are they top notch, the subcontractors they use are conscientious, professional and do an outstanding job as well. We feel blessed to have found Hurd Builders, to have worked with them and to now live in our forever home. We would highly recommend Hurd Builders!
“When we decided we wanted to build our dream home, we were overwhelmed with what builder we should choose. The first builder we called was very dismissive and unresponsive with us. The 2nd builder we called was Hurd Builders. We are so very thankful that we chose them to build our home! Being a husband and wife team, they know what it’s like to make multiple decisions together as a couple. Melody and Russ work beautifully as a team. They were both extremely responsive and patient with us throughout every single step of the home building process. They worked with us using our own drawings and enhanced them to make our dream a reality. One year later, we couldn’t be happier with our beautifully, solidly built, forever home! Thank you Mel & Russ!”
“We cannot say enough good things about Hurd Builders. In building our first home we were hesitant on the process, especially after speaking with other builders, but Russ and Mel made it seem easy. They will work with you throughout each step of the process and truly help you get everything you want out of your project. They were wonderful at communicating with us throughout the build which helped us feel a part of every step. Russ and Mel are honest and will make good on all terms of your agreement. They were the difference in making the building process a fun one as opposed to a stressful one. They also work with amazing contractors who are friendly, knowledgable and skilled. We recommend Hurd Builders to everyone we know!”
“I can’t say enough about Hurd Builders. Mel and Russ are professional, patient, and just great people to work with. My husband and I started out with “pie-in-the-sky” dreams for our future home, and they worked SO well together to help us tailor our house plans and future home to exactly what we wanted, while advising us on things that wouldn’t have been in our best interest. Every contractor they use is also top notch! Our final product is absolutely our dream come true!”
“We would like to share our building experience and act as a recommendation for your company. Let us break the experience down into the steps taken:
- Pre-commitment experience. We started working with three builders. The other two were quickly eliminated after visiting our lot with Russ. He listened to our wants and recommended we flip the home end for end that got us our desired full daylight basement (very important to us) and enhanced our view of the valley. The other builders were only going to get one corner of the basement out of the ground and the garage was going to block most of the view.
- Home design. We had a floor plan of the home we thought we wanted. However, after consulting with Mel and Russ we agreed with many of their suggestions and we made quite a few positive changes to our initial design – including: relocation of the basement steps, making the kitchen/dining area larger and flipping the deck and screened porch to take better advantage of the view.
- Home construction. Russ quoted six months start to finish. Russ had the home completed in the time frame quoted and in fact had it completed two months before we even wanted to move in. Our frequent visits and questions/comments during the construction were encouraged by Russ and resulted in a few running changes.
- Final cost. We’ve always heard that contractors quote low and make it up on the change orders. We are pleased to say Mel took the time up front to work with us and determining what we wanted and quoted accordingly. The home came in on budget, no end of construction surprises!
- Home warranty. After one year in the home we received a call from Mel telling us it was time to do a walk thru to fix anything that needed fixing. Our response was, we didn’t need to do the exercise. We didn’t have so much as a nail pop that needed fixing!
Would we use your company again, absolutely! You made the home building experience enjoyable and rewarding. We would love to do it again!”
“Building a home was NEVER on my bucket list of things I had or even wanted to do. But you, Mel and Russ, actually made it a pleasant experience! You nudged a little when needed, but never harassed. You suggested, but never demanded. You stood by your work throughout and made sure we were satisfied and happy!
I loved when I asked if I could have a kitchen counter to work at that actually fits me, you said, why not? And now, I love it! I loved when I asked for lots of light, you came up with the most beautiful, big windows so that every day I feel I’m half inside and half outside, just like I like. I loved that when I asked for lots of built-ins, you said, “Sure”, and made it happen. Now, even though our clutter habits haven’t changed, I have lots of places to hide things! There are so many of those “I loved’s”! When I described what I wanted things to feel like, you listened and did your best to create that for us. I loved that every step of the way, you tried to give us just what we were asking for, without breaking the budget.
Everyday, I wake up and love living here. I feel so blessed to have our home, and I thank you both for making it possible.
You two are a great team who take pride in and stand by your work. I am so happy to have met you.
Best regards and hoping things are going well in your world.”
We are writing this letter to recommend Russ and Melody Hurd as builders. We have known them for just over two years and met them after having had an unpleasant experience with another builder. Following our negative experience, we interviewed several new prospects including the Hurds who were recommended to us because they had built the home next door to our new property, and the owners had a good experience, trusted the Hurds, and were happy with the building experience and their new home. Following a positive interview we also inspected other examples of their work and were impressed with the quality.
My wife, Kathy, was especially happy to have Melody Hurd’s professional experience, insight, suggestions, and camaraderie to help her navigate the intricate world of fixtures, tiles, floorings, lighting, etc., the myriad world of decisions that must be dealt with in planning a new home from scratch. We both felt the Hurds gave us trustworthy, friendly, and helpful advice during the building process. They also promised to do their best to see that we were happy with the resulting product, our new home, and they lived up to that promise.
During the building process, if we ever had questions, Russ and Melody were accessible and helpful in answering our inquiries as well as following up with any necessary adjustments. After moving into our new home, they were still available to help us get settled and learn the details of caring for our home. They continued to care about our experience and helped out when necessary to make any corrections, including a one year assessment and adjustments to the existing structure.
We have lived in our new home for a full year and a half and are very happy. We count the Hurds as friends and happily recommend them to you as builders. They work closely with their clients and are not satisfied until the clients are satisfied. What more can I say?