“We were lucky to have Hurd Builders Specialty Projects help us out by building an addition on our existing home — a new master suite. One of the first differences we found in dealing with Hurd Builders Specialty Projects was their willingness to work with us in developing our vision and putting our ideas into workable plans. To put this in context, we had originally discussed our initial vision with 3 different contractors. We were frustrated when these prior contractors would provide us with rough and wildly varying estimates, which lacked even the most basic details on what their estimates were based upon on or how they planned to transfer our ideas into actual construction. In contrast, when we sat down with Melody and her staff, they helped us to draft out some rough plans, discussed their general methodology, talked about what kind of foundation and construction they suggested, showed us other projects they had on-going, and looked at our current structure and discussed issues related to construction, plumbing, and electrical. The different focus they brought to the customer and service was dramatic. They then worked with us to develop a rough draft so we could begin to see how conceptual discussions could become something tangible. At this point we were comfortable with investing in the development of actual blueprints.
Their focus on customer, process and quality continued throughout the construction. One particular concern we had at the outset was the need to make progress once the project got started. We’ve personally experienced projects that never seem to end. Mel did a great job keeping things moving and on schedule. They completed our project in less than 12 weeks from breaking ground to walk through — and we are thrilled with the final product and how well it matches our initial vision, and how well it ties into the existing structure. I think the best example of how pleased we are is reflected by the fact that we recommend Hurd Builders Specialty Projects to our friends, and will continue to do so.”
